• Full-time
  • Ottawa

SAIL Outdoors is a Canadian company that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.

Job description:

I am my Department Manager’s right hand and I’m a reference in terms of customer service and sales. The employees in the department can count on me to answer their questions.

In this position, you will not be bored. You will work alongside the other members of the management team. Your days will be full as you will take charge of the following responsibilities:
  • Coordinating warehouse operations, from reception to product availability, according to deadlines
  • Being the point of reference when it comes to applying standards and policies for the department, as well as customer service and health and safety
  • Mobilizing, coaching, and empowering the team by sharing the company and management team’s vision
  • Ensuring that objectives are met in the department by structuring and organizing the work to be done
  • Creating a customer service culture in my department
  • Supporting my Department Manager and ensuring that instructions are respected in his/her absence
Benefits offered:
  • Generous employee rebates
  • Privilege discounts with partners
  • Continued training
  • Employee and Family Assistance Program
  • Group insurance program (50% of premiums paid by employer)
  • 3 weeks vacation
  • Sick days
  • Years of contribution recognition program

– You know how to develop the skills of your team and are an ambassador of the learning culture?
– You are an authentic mentor capable of mobilizing his team through transparency and positivity in order to achieve daily objectives?
– You show adaptability and act as an agent of change in your team?
– You know how to get results and achieve goals?


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